The Playstation 5 entered the market with high sales figures despite being released during the pandemic and a global chip shortage. However, one player claimed that Sony was hiding a PS5 malfunction. This incident started a debate among the players.
Accusations continue on the Sony side due to PS5 malfunction
Released about 2 years ago, the Playstation 5 has received many updates to fix various problems in its system. Sony has recently added an update to configure the system’s automatic latency mode to reduce latency in the system. But in a class action lawsuit, plaintiff Christina Trejo accused Sony of refraining from revealing a flaw that caused the system to shut down and progress to be lost during the game.
The claim is that Sony sold millions of PS5s even though it was aware of the problem. We see that the plaintiff’s intention is to get Sony to pay compensation as a penalty for failing to resolve the alleged issue. However, we find that reports on the subject are inconclusive. When the PS5 was released, many problems were fixed with updates to the system software. This seems to refute the claim. There were even problems with some games, and a large part of these problems were solved with the patches that came to the games.
Sony is no stranger to such lawsuits, and last year it faced a lawsuit over a stick shift in its DualSense controllers. They also reported that adaptive triggers were easily broken and issues with the console’s rest mode. Players have also reported that adaptive triggers are easily broken and issues with the console’s rest mode. However, the problem of crashing during gameplay is a serious culprit for a system designed for gaming. The credibility of the case is doubtful but if Sony has indeed hidden problems with the system, taking the issue to court is a legal way to resolve the issues.